1. Overview

We strive to provide a valuable service to our customers. This policy outlines the conditions under which refunds for our paid subscription plans are handled.

2. Free Trial

We offer a 30-day free trial for new users to experience all the features of our Pro plan. We encourage you to use this trial period to determine if MemberBook.io is the right fit for your business, as we have a limited refund policy on paid plans.

3. Refund Eligibility

To be eligible for a refund, you must request it within **five (5) calendar days** of your initial purchase of a paid subscription plan.

Refunds will not be granted for requests made after this 5-day period. Refunds are not available for subscription renewals.

4. How to Request a Refund

To request a refund, please contact our support team at [email protected] with your business name, the email address associated with your account, and the reason for your request. We will process your request within 5-7 business days.

5. No Refunds for Partial Periods

We do not offer prorated refunds for subscriptions that are cancelled mid-term. If you cancel your subscription, you will retain access to the paid features until the end of your current billing cycle.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.